Service Manager™ by Technisoft Service Manager links the different aspects of the Service process including: Quotations, Jobs, Projects, Invoices, Credits, Templates Job Planner, Labor Scheduling and Dispatch Response Tracking, Escalation Management Labor / Time Billing (Time Entry) Scheduled, Conditional and Interval Based Preventative Maintenance, including Tasks & Activities, Budgeting, Loadings for Labor & Parts Requirements calculated in advance Service Level Agreements / Contracts Warranty, Manufacturer/ Vendor & Customer Returns (RMA’s) Serialized Tracking of Equipment Symptom, Fault, Solution Knowledge Base Metering (including conditional maintenance) Site and Equipment History Rentals Requisitions and Purchase Orders Subcontracting Work In Progress, Profit Analysis, Budgeting (4 levels), Job Summaries Financial Distribution Statistics by Site, Employee, Model, Industry, and more Notations, Instructions, including File Attachments and Follow-ups Fully securitized Employee and Customer Web Portals PDA Mobile Field Solutions (online/offline) Integration to Sage Accpac GL/ AR/ IC/ AP*/ PO/ SN/ LT*/ CRM Service Centers / Branches / Departments / Divisions, and more. DataQuest "Finding Profits through Software Solutions" The Service Solutions Software Experts Serving the US, Midwest, and Great Lakes Region including- Chicago, Indianapolis and the surrounding states of Illinois, Indiana, Michigan, Minnesota, and Ohio 866-745-0386   Equipment Maintenance Scheduling | CRM Software Solutions Service Management Scheduling Dispatch Software | Scheduling Service Calls Scheduling Software for Service Industry | Warranty Tracking Software

"I love SageCRM!  Before having this software, I used to have so many scrap pieces of paper with all the things I needed to keep track of.  Now, I just go into SageCRM and log my tasks and reminders and it really helps me stay organized.  Now I can go on vacation without worrying about being the only one who knows about my activity with our vendors and customers.  My team can look up my tasks, notes and communications and get what they need!" Jennifer Larson, Chicago Glue & Manufacturing